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We bring the season's best mix of organic produce and hand-crafted farm products conveniently to your home or office.

Our second-generation family farm, Capay Organic, grows over 60 varieties of organic produce for your deliveries. We also partner with other local, organic farms and specialty artisans to help support our communities and provide our members with more variety. You choose the produce box type, size and delivery frequency that best fits your lifestyle and family/office size. Easily change your service as your needs change.

Each delivery includes the option to edit/customize your box online and comes hand-packed with 100% certified-organic produce, news from your farmer, recipes, produce tips and details on upcoming farm events. Adding artisan farm products to your produce deliveries is optional. Log in to your account online to manage box contents, delivery schedules, account information and modify your Never Send List — a list of produce items you do not want included in your deliveries. Check to see if we deliver to your area!

We deliver directly to homes and offices in many areas of northern and southern California. Check our delivery areas and service options.

Your delivery schedule depends on your geographic location and whether you receive a home or office delivery. To learn more about our delivery times and what to expect for your first delivery, please visit our Delivery FAQ section. To see if we deliver to your neighborhood, click here to enter your zip code.

Yes, with the ability to Customize Your Box, each delivery comes with the option to view and make changes to the seasonal produce items arriving in your box. Quickly add items you want and remove those you don’t. After customizing your organic fruits and veggies, you also have the option to add other farm products like unique, hand-crafted jams, pasture-raised eggs, artisan olive oil, small-batch honey, a 'canning case' and more to your delivery. Visit our How It Works page or explore our Customize Your Box FAQ section.

Yes! 100% of the produce arriving in your box is certified organic. Our farm, Capay Organic, has been growing organically since 1976 and is proud to be third-party certified organic by CCOF. In addition to our organic certification, our produce is grown in a sustainable farming system that nourishes a healthy ecosystem, cares for our environment and fosters safe working conditions for our family of employees. Absolutely all of our seeds and produce are non-GMO (not genetically modified). We believe that growing GMO-free is very important component of our organic certification. Learn more about our Farm and Organic/Sustainable Practices.

Yes! When Customizing Your Box, first confirm your produce order, then shop our selection of over 100 carefully-selected, specialty farm products like pasture-raised eggs, hand-crafted jams, local honey, organic nuts, dried fruit, specialty seasonings, old-style cured olives, fresh flowers and more. Adding products to your produce deliveries are optional – but super fun and delicious!

For our most local mix, we recommend our Traditional CSA (Community Supported Agriculture) box type. This option offers a mix of organic fruits and vegetables grown by our farm and/or neighboring partner farms for your particular growing area. While we seek to source local produce for all of our box types, the Traditional CSA box, is special to us as it is the most local, seasonal mix we offer.

Farming organically since 1976, we strive to nourish communities by connecting communities and sustainable farms together through a transparent food system. As stewards of the land, we are proud to carry on our parents' vision by practicing healthy crop rotation, encouraging a diverse ecosystem around the fields, efficiently using local water sources and carefully selecting produce varieties that grow well and taste great. Learn more about our second-generation family farm and our organic/sustainable practices and philosophy.

While it can be hard to recommend a box size as different individuals and families have different eating and cooking habits, we often find that a household of 2-4 enjoys the Regular Size delivered every week or every other week. When shopping for a farm box to best fit your needs, check out the Compare Sizes panel for a sample breakdown of box contents by size.

Tip!–You can easily change your service as your needs change from your Manage Services page online. Please remember: we need to receive all changes to your service by 10 a.m., 2 days prior to your next scheduled delivery.

You can ask that we exclude certain produce items from your deliveries by adding them to your Never Send List (previously called your Exclusion List). You can exclude an entire group of items like Apples, or a specific variety like Granny Smith. If an item on your Never Send List is scheduled for your box, we will automatically provide an alternate item, typically substituting a fruit for a fruit and a vegetable for a vegetable. You can also make changes to the produce items in your delivery when you Customize Your Box.

Yes; in order for us to deliver produce directly to your doorstep, we ask that you sign up and provide information such as your address, delivery instructions and payment information. During the sign up process, you can choose the box type, size and delivery frequency that best fits your needs. As a member of our farm box program, you log in to customize your deliveries and schedule. Although we are a subscription service, there is no commitment and you can cancel or suspend your account by contacting us by 10 a.m., 2 days before your next scheduled delivery day. Learn more in our Change or Cancel Service FAQs.

Our online Farm Stand Market is open to customize your delivery once box contents are posted, typically Thursdays around noon* the week prior to your delivery until 10 a.m., 2 days before your delivery. When your delivery is available to customize, we’ll send an email with a convenient link. A link will also be available on your Farm Stand homepage.

*Please note: on rare occasions, the ability to view and customize your delivery may be delayed due to unforeseeable farm or technical issues. We'll send out an email when box contents are available. Any schedule changes due to holidays will be announced in advance. Thank you for your understanding.

To view your Upcoming Deliveries and their customization statuses, log in and visit My Farm Stand Home. If your delivery is available to customize, click the "Customize" button to access our online market.

Produce items on the left are "In Your Box" and are scheduled to arrive in your delivery (before any customizations) for the date shown. Items on the right "This Week's Market Specials" are available for adding to your delivery. Here's how to customize your produce box:

  1. ADD: Start by adding a new produce item to your box, or by increasing the quantity of items in your box. Click "INFO" to learn more about each produce item, such as where it was grown, tasting notes and serving ideas.
  2. REMOVE: As your produce box total cannot fall below your base subscription-service price, once you add an item/s to your box, you can remove items that have a red circled X. Produce items removed from your original box contents will appear below the Market Specials.
  3. CONFIRM & CONTINUE: Click the golden-yellow "Confirm & Continue" button to view artisan farm products and cases of produce you can add to your delivery if desired. You can make changes to your order until 10 a.m., 2 days before your scheduled delivery day.

Customizing your box is not required to receive a delivery. For each delivery, we'll select a well-rounded mix of the season's best organic produce based on your particular box type and size and deliver it to your door based on the frequency you choose.

TIP: If you'd prefer not to customize your box (or like the contents to be a surprise), but still want to avoid receiving certain produce items, you can mark these items on your Never Send List and we'll create your box without them.

Yes — in most cases, when you log in to customize your box, the items shown "In Your Box" will not contain produce from your Never Send List. However, if you have a large number of items on your Never Send List, there may be times when we are unable to make all substitutions. If this happens, you will be notified by email and alerted on your Farm Stand homepage to customize your box and select the items you’d prefer to receive from the seasonal fruits and vegetables we have available in our Market Specials. If you ever see this alert and have questions, please do not hesitate to contact us.

Yes! You can hand pick the box you want and add items even though they are listed on your Never Send List.

Your Subscription Price: Your subscription price is the base price of your box before customizing. The subscription price includes a seasonal mix of 100% certified-organic produce based on your box type, size and delivery area. The price also covers the cost of growing, harvesting, packing and delivering your produce with the highest of food safety standards while providing sustainable jobs for our family of employees and other farms with which we partner.

Market Specials Price: The market specials pricing as shown is only applicable for spending above your base subscription amount.

Produce Total: The total listed in green at the top of the "In Your Box" panel cannot go below your base subscription price. The price of your customized produce box is a combination of subscription prices (for $ calculating up to your base amount) and discount market specials prices (for any $ exceeding your base amount.) Please keep in mind that because we offer the flexibility for you to change the original box contents that make up your base subscription price, should you choose to remove items, some of the new produce you add may contribute to your base price. Calculating the market special prices alone for each item in your box will not be a reliable indicator of your produce total as those discounted prices only apply for spending over your base subscription price.

The individual price of each produce item "In Your Box" is not displayed because they are not offered as stand-alone products. You can tinker with the items in your box until your produce total is an amount you feel comfortable placing as your order.

Farm Product Price: Farm products are optional items you can add to your delivery. As they are not included in the base subscription price of your produce box, they are listed separately, each with their own price.

Total Order Price: When customizing your box, you can view the total price of your upcoming delivery on the Order Summary page. You'll see the price of your customized produce box as well as the price of any farm products, recurring items or produce cases added to the delivery. On the Order Summary page, you'll also have the option to edit your delivery. Please remember, you can no longer change your delivery after 10 a.m., 2 days prior to your delivery day.

When customizing your box in our Farm Stand Market, you are not able to reduce your box size or remove items from your box to lower the price of your delivery. In other words your delivery cannot fall below your subscription-service price (the price of your box without customization).

All changes to your subscription (like box size) can be made on your Manage Services page. Remember: we need to receive all changes to your subscription service, by 10 a.m., 2 days prior to your next scheduled delivery. If you have any questions, please do not hesitate to give us a call and we can assist with helping to adjust your box type, size or frequency to better suite your needs.

Your order total on your Order Summary or View Order panel may not reflect applicable promotional discounts as those will be applied at the time of billing for any completed offers. Check the status of promotional offers within the "Promotion History" tab on the My Account page.

Yes you can! The thing to remember: since your delivery total cannot fall below your base subscription price (the price of your box without customizations), you must first add an item or increase the quantity of an item already in your box before you can remove items. As you add items you want to your delivery, you have the option to remove items showing a red X. Any items removed from your original box contents will be saved at the bottom of the Market Specials in case you want to add them back.

A Farmer's Case price allows you to purchase produce items in bulk at a lower price. On the Customize Your Box page, look for and click the yellow/orange box icon to "preview" case price and quantities. After customizing your produce, add cases from the Farm Products page by clicking the BY THE CASE tab. Not all items are available by the case. Case boxes will be delivered to your home or office just like your regular Farm Fresh To You deliveries. The case boxes may arrive in special boxes depending on the produce item.

Cases of produce and other farm products are only available in addition to your regular produce farm box. Farmer's Produce Case items are offered at a very special price as a thank you for adding something extra to your delivery. Unfortunately, it's not feasible for us to deliver these specially-priced cases to your doorstep without your regularly-scheduled delivery. Thank you for your understanding.

A Recurring Item (previously called a Mini Service) is a farm product you can choose to have automatically added to each delivery. Once a Recurring Item is added to a farm box service, the item/s will be delivered on the same frequency as your produce box and will continue until the recurrence or item is removed, either on your Recurring Items page (via your Manage Services page) or when customizing your box.

As Recurring Items act like mini subscriptions and must be available to our members year-round, only a handful of our artisan farm products (like fresh eggs, organic apple juice, etc.) have the availability to be offered as Recurring Items. Likewise, given the seasonal nature of produce, fruits and vegetables are not available on a recurring basis. Visit your Recurring Items page (via your Manage Services page) for a list of items eligible for your delivery area. You can also add/edit Recurring Items when customizing your box.

On the Farm Products page, the Recently Purchased button is meant to help you easily find the items you use most. By selecting Recently Purchased, you'll be able to view farm products you've purchased over the last year if (this is the important part) the item is still available to purchase for that particular delivery week. For example, if you bought Capay Organic Heirloom Salsa on August 4th but don't see it listed the following week, on August 11th, it means the salsa is not currently available for purchase. When we have more available, you'll see it listed in your Recently Purchased category.

With our Refer-A-Friend program, when you share a bunch you can save a bunch! Each time you recommend our Farm Fresh To You service to your friends and family and they sign up using your unique promo code, they save $15 off their first box, and you save with a $25 credit to your account. Click here to grab your own promo code and start saving!

Get your personal Refer-A-Friend code by visiting the About page of our Refer-A-Friend program and clicking the "GET MY CODE" button. Share your unique 8-digit code with friends and family so you can both save a bunch on Farm Fresh To You deliveries! They will save $15 off their first delivery, and you can save with a $25 credit to your Farm Fresh To You account.

Your Refer-A-Friend credit is automatically applied to your Farm Fresh To You account after your friend signs up for our service using your unique code and receives their first delivery. If your friend signs up, but cancels before their first delivery, the pending credit is cancelled per the Terms and Conditions of our program.

Find information on your referrals and credits by visiting the Your Referrals page. You can view referrals who have joined, credits applied/pending and referrals who have been invited via our email referral program.

Yes. Our Refer-A-Friend program is only available to Farm Fresh To You customers who have an active subscription and whose accounts are in good standing (is not delinquent or in collection status). Should you choose to cancel your service, any friends who use your unique Refer-A-Friend code (while you are not a subscribing member) will still receive the discount on their first delivery. Your referral credits, however, will not accumulate or be applied to your account without an active subscription.

No. The Refer-A-Friend credits associated with your Farm Fresh To You account will be automatically applied to future deliveries until they are gone. If you should suspend or cancel your Farm Fresh To You subscription, your Refer-A-Friend credits will remain on your account and will be available to you should you choose to receive deliveries again. New Refer-A-Friend credits will not be accumulated and applied to your account without an active subscription.

Your Refer-A-Friend code can be used by individuals who are either new customers to Farm Fresh To You, or who are previous customers whose subscriptions have been inactive for a minimum of 3 months. Individuals must reside in our delivery areas and otherwise meet the requirements set forth in our Terms of Use. You cannot use your own Refer-A-Friend code for yourself, other members of your household or for customers who are currently subscribed to Farm Fresh To You. View full program Terms and Conditions.

Friends or family can enter your unique code in the "Apply A Promo Code" field during "Checkout" when signing up for a Farm Box service. They can also sign up for our service by calling 1.800.796.6009 and sharing your code and name with a member of our team.

No. As a customer of Farm Fresh To You, you are not limited to the amount of Refer-A-Friend credits you can receive if they are earned in accordance with program Terms and Conditions. Each time a referred friend signs up for our service using your unique Refer-A-Friend code, a credit is applied to your account after they receive their first delivery. The more you "share a bunch" the more you "save a bunch." Thank you for all the referrals; hooray for lots of credits!

Refer-A-Friend credits are applied to your Farm Fresh To You account and will be automatically applied to future deliveries. Credits cannot be redeemed for cash or applied to previous orders.

This means that your friend has joined our service, but has yet to receive a delivery. The credit will be applied to your account once your friend receives their first box.

It's important that your referrals use your unique promo code so our system can properly apply the credit to your account after their first delivery. If your friend did not use another promo code at the time of signing up for our service, please contact us, and we may be able to assist with applying your Refer-A-Friend code. Please note that limitations apply and the Refer-A-Friend code cannot be used in addition to any other offers, programs and discounts or applied to previous orders.

No, I'm sorry. Our Refer-A-Friend codes are automatically generated. We cannot take custom code requests for our Refer-A-Friend program.

Your unique Refer-A-Friend code may be shared on your own social media, blogs and websites. You may not, however, post your unique Refer-A-Friend code to websites (including coupon or deal websites) that are not your own. On our Ways to Share page, you can also send a convenient email offer and/or print coupons and flyers with your code to share with friends and family in person.

We appreciate your very kind referrals and would love to have your friends share in our farm community. We also want to make sure that our discount offer is only sent to those who may find it useful. As such, we ask that the number of email invitations to each referral is limited to no more than 1 per day, 2 per week and/or 6 total. We will not share the emails you refer with any third party, and we will provide a way for your friends to opt out of our Refer-A-Friend emails all together. Please note that to be eligible for the Refer-A-Friend discount, referrals must be new customers of Farm Fresh To You, or those whose subscriptions have been inactive for a minimum of 3 months.

 
Terms & Conditions

The Farm Fresh To You Refer-A-Friend program is subject to the following Program Terms and Conditions. Last Updated: May 2016

The Farm Fresh To You ("Company") Refer-A-Friend program ("Program") is offered only to individuals who are 18 years or older and have the required legal capacity to enter into a subscription agreement. Individuals must reside in the Company's delivery areas and be able to receive deliveries according to the Company’s Terms of Use. In addition to the terms and conditions noted here, this Program is also governed by all other Company policies, including our Terms of Use and Privacy Policy.

Program Changes and Termination

Farm Fresh To You reserves the right, for any reason, to change or terminate all or any portion of the Refer-A-Friend program, also known as "Share a Bunch – Save a Bunch," at any time, without prior notice or future obligation, by posting a notice at www.farmfreshtoyou.com/how-it-works/refer-a-friend. Your participation in this program constitutes your consent and agreement to abide by these terms and conditions, including subsequent revisions.

Refer-A-Friend Promotional Credits & Requirements/Limits

Refer-A-Friend Promotional Credits, also known as Referral Credits, are credits issued as a promotional incentive, have no intrinsic value and cannot be redeemed for cash or applied to previous orders. Earned referral credits are applied to your Farm Fresh To You account for use on future deliveries. If you are the referring individual ("referrer"), your credit will apply to your account once the individual referred (“friend”) receives their first delivery. If you are the referred friend, your credit will be applied to your account once your first delivery has been made. For the referral credit amounts currently being offered by the Company, please refer to the Refer-A-Friend About Page. Note: In May of 2016, the Company increased the referral credit amount being issued to the friend (individual signing up for the Company's service) to $15, previously at $10; referrer's credit did not change.



For the referrer (individual recommending the Company’s service), to earn a referral credit, you must first generate your unique Refer-A-Friend promotion code on the Refer-A-Friend About Page. You must also be a customer of the Company with both an active subscription and an account that is in good standing (is not delinquent or in collections status).



To receive a referral credit, the friend you refer must either be a new customer to the Company or a previous customer whose subscription has been inactive for a minimum of 3 months. Your friend must also reside in our delivery areas and otherwise meet the requirements set forth in our Terms of Use. In order for you to receive a referral credit, your friend must submit your specific referral code at the time of signing up for service.



Your referral credit is applied to your Farm Fresh To You account once your friend receives their first delivery. Referral credits are held in your account and will be automatically applied to future delivery purchases. It is your responsibility to visit the Company website to periodically review your account and check that your referral credits have been issued to you. You will not receive a referral credit if your friend cancels before their first delivery. You will not receive a referral credit if you do not have an active subscription at the time your promo code is used.



You cannot use your own Refer-A-Friend code for yourself, for other members of your household, for individuals who are currently subscribed to the Farm Fresh To You service, or for previous customers whose accounts have been inactive for less than 3 months. You may not create or use multiple accounts with the Company, for yourself or the same person (including with different email or delivery addresses) in order to generate additional referral credits. You may not invite friends or create accounts with the Company using false names, individuals not residing at the delivery address or any instances deemed by the Company as deceptive, misleading and/or in violation of Company policies in any way. Any individual who attempts to defraud Company in any way will also be subject to prosecution to the fullest extent of the law.



You may not spam or send unsolicited email to persons you don't personally know to collect referral credits. The referral email function on our Company Ways To Share limits the number of email invitations to each friend (email address) to no more than 1 per day, 2 per week and/or 6 total. An option for your friend to opt out of future Refer-A-Friend emails sent from the Company will be provided. Should your friend opt out of Company referral emails but still sign up for the Company service using your unique referral code, you will still be eligible for a referral credit should all other requirements be met.



Your referral code may be shared on your own on social media, blogs and websites. However, you may not post your referral code to websites, including coupon or deal websites, that are not your own. On your Referrals page, we will display which of your friends have used your referral code to sign up for Farm Fresh To You service.



Should you choose to suspend, place on vacation hold or otherwise cancel your Farm Fresh To You account, any existing referral credits, obtained while your subscription was active, will remain on your account should your account become active and/or you begin receiving deliveries. Referral credits cannot be transferred to another member's account.



For the friend (individual signing up for the Company's service), the credit is applied to your account at the time of first delivery, given you are either a new customer or a previous customer whose subscription has been inactive for a minimum of 3 months and whose previous account with the Company was in good standing (is not delinquent or in collections status).

Sharing of Personal Information

Participation in the Program may require you to submit personal information about your friends, such as name and email address. You agree to receive communications from us with regards to your participation in the referral program, and to allow us to communicate with your friends about your participation (for example, by disclosing to your friends that an invite was sent by you). Any information collected from you or your friends as part of the referral program will be subject to our Privacy Policy. Please obtain the consent of your friend before providing his/her email address or other contact information to the Company.

Termination of the 6164 Referral Code

Customers should discontinue using the 6164 Referral Code immediately. To earn a referral credit, you must generate your unique Refer-A-Friend promotion code on the Refer-A-Friend About Page and use that code to obtain referral credits.



After July 1, 2014 the Company will not guarantee to honor any new referral credits obtained through the use of the 6164 promotion code. Please contact us with any questions. However, if you have referral credits from the 6164 promotion earned previous to July 1, 2014, they will remain valid for use given that all other Company policy requirements are met.

 

Your delivery schedule depends on your geographic location and whether you receive a home or office delivery. Check here to view options for your neighborhood.

For home deliveries: In order to maintain the freshness of your produce from our farm to your table, your home delivery will be quietly left on your doorstep in the cool hours between 8:00 p.m. (the night before) and 8:00 a.m. on your delivery day. As our deliveries may occur when it’s dark, please tell your family and home members that you’re expecting a delivery. Our farm delivery driver will be wearing a neon yellow vest with reflective stripes. If your building requires a key or security code for night delivery, please notify us immediately so we can coordinate the delivery of your box.

For office deliveries: Office deliveries arrive between 8:00 a.m. and 5:00 p.m. If your office or building is not open during those hours, please contact us and let us know where we should leave your box. If your building requires a key or security code, please notify us immediately.

We are often able to deliver to gated communities/apartment complexes. If your building requires a key and/or security gate code for access, please mark YES on this option during checkout (in the Delivery Information section). Please note: we will not enter a private dwelling or closed office after hours. We only accept keys needed to leave your box on a front doorstep or public office area.

For Delivery Keys: An email will be sent with further instructions for delivery keys. Please note that it may take 3-4 weeks to receive your first produce delivery if a key is needed. While we make every effort to shorten the delay, we can be limited by factors such as postal delays, our secure key-processing protocol and if your key arrives in time for the current week’s deliveries to your area.

By Email: Before each delivery, we’ll send an email reminder with an easy link to view and Customize Your Box. Email reminders are scheduled to go out the week prior to your delivery, on Thursday afternoon. If you do not receive these emails, please check your email address and preferences. Give us a call if you continue to experience difficulty.

Online: Find a convenient month-by-month calendar view of scheduled deliveries on your Manage Services page. Information about when to view/customize Upcoming Deliveries can also be found on your Farm Stand homepage.

No problem! From your Manage Services page, you can skip or add individual deliveries, change your overall delivery frequency, set a new Next Delivery Date and more. To skip a scheduled delivery, click the circle icon on the calendar date/s you wish to change. To put your deliveries on hold for vacation, you can either skip one or more individual delivery dates on the calendar or select a new Next Delivery date in the Manage Services panel. Please remember that the cut-off for all changes to a delivery/service must be made by 10 a.m., 2 days before your next scheduled delivery day.

Yes! You can easily add an extra one-time delivery from your Manage Services page. Click the + sign on any dates available for adding a delivery. One-time deliveries (noted on your delivery calendar as 1x) are stand-alone deliveries and are not affected by any changes to your service (such as changing your box type or next delivery date). They can be cancelled by 10 a.m., 2 days before the delivery.

Missing Delivery: If you do not receive a delivery as scheduled, please contact us within 24 hours so we can investigate and assist with the proper handling of charges to your account. If we do not receive notification of a missing delivery, your account will be billed automatically. To double check your delivery dates, visit your Manage Services account page.

Damaged, Missing or Incorrect Item: As fresh produce is delicate in nature, we do our best to properly pack items for the journey from our farm to your door, however, if you receive produce that is damaged (or missing/incorrect) please contact us immediately so we can do our best to make it right. We can also help make sure your Never Send List (previously called your Exclusion List) items are properly noted and assist with any applicable credits.

If you are unsatisfied, please let us know right away. We'd like to help! Quality produce and outstanding customer service are of utmost importance to us. All feedback and quality notes are reviewed by our management team.

We deliver to certain areas on certain days to minimize the environmental impact and optimize our routes so that your fresh produce arrives at its best.

We would be happy to recycle your old box. The night before your next delivery, please place your flattened box where your farm driver leaves your new box. Please note, there may be times when we are unable to pick up your box due to limited space in our truck and ask that you reuse or recycle your box if not taken by our farm driver.

In order to maintain a high level of food safety standards, we are unable to pick up and reuse other previously-used produce/food packaging such as egg cartons, containers and bags and ask that you please recycle these items.

The delivery of fresh produce to your door is included in the base subscription price of your box.

To prepare for the harvest, packing and delivery of your produce box, we need to receive all changes to your deliveries and/or service by 10 a.m., 2 days before your next scheduled delivery day.

Cheat sheet:

  • If your delivery day is Tuesday, changes to your upcoming delivery must be made by the Sunday prior, before 10 a.m.
  • If your delivery day is Wednesday, changes to your upcoming delivery must be made by the Monday prior, before 10 a.m.
  • If your delivery day is Thursday, changes to your upcoming delivery must be made by the Tuesday prior, before 10 a.m.
  • If your delivery day is Friday, changes to your upcoming delivery must be made by the Wednesday prior, before 10 a.m.

Changes to your service can be made online from your Manage Services page. Changes to the items arriving in your delivery can be made when Customizing Your Box. Visit your Account Summary page for account and payment changes. Please don't hesitate to give us a call if you'd like a member of our team to help coordinate changes to your account or answer questions.

Visit your Manage Services page to make changes to your box type, size, delivery frequency, recurring items and Never Send List. Use the convenient calendar display to view, skip or add deliveries.

If you're moving within our delivery area, you can easily edit your Delivery Information and any saved addresses easily in your account online. If you are moving to an area where we do not deliver, please contact us immediately so we can properly coordinate the cancellation of any affected deliveries and services. We are sorry to lose you as part of our farm family but wish you well on your new adventure!

Please note: It is your responsibility to cancel your account or change your delivery address with us if you move. You are financially responsible for any farm boxes delivered to an old or incorrect address. Learn how to cancel your service below.

Whether you have a robust summer garden, are traveling to tropical locales, have a crazy schedule or are temporarily abstaining from all fruits and veggies (gasp!), we offer the ability to pause your service for up to 3 consecutive months by moving forward your Next Delivery date in the Manage Services panel. Please take note of this date as this is when your service will resume. A reminder email to customize your next delivery back will also be sent.

If you simply wish to skip a delivery (or two or three), you may find it easier to use the calendar view to skip deliveries by date. If you wish to completely cancel your service, we’re sorry to see you go and do hope you’ll come back. Learn how to cancel your service below.

If you have had any problems with your deliveries, please let us know and we'll do everything we can to help. Should you wish to cancel your service, please notify us before 10 a.m., 2 days prior to your next scheduled delivery day so we can properly process the cancellation of any affected deliveries. This cancellation lead time is needed so we don’t begin preparing for the harvest and delivery of your box.

To cancel online, please use the email form here and select "Cancel Service" as the subject. To cancel by phone, please contact us at 1.800.796.6009.

We will send an email confirming the cancellation of your service. Your payment method will be charged for any outstanding balances at time of cancellation. In most cases, after cancellation you can continue to log in to view account balances and transaction history from your Account Summary page.

As part of our subscription service, we require that all customers have an automatic payment method saved on file. We accept Visa, Mastercard, American Express and (electronic) eCheck/ACH through our secure third-party processor. Your payment method will be charged the Sunday after each delivery and/or if you have an outstanding or past due balance. Visit your Account Summary page to conveniently edit payment information and view transaction history/statements.

Please note that Farm Fresh To You is not responsible for overdraft fees that may result from automatic payments. If you choose to cancel your Farm Fresh To You service, your payment method will be billed automatically for any outstanding balance.

To speak to a member of our billing team, please contact us. Did you know you can easily and securely update your payment information and/or make a one-time payment from your account online?

Should you need to provide a past due payment by check, please mail to the address below and include your Farm Fresh To You account number (listed on your Account Summary page) on your check. Do not give payment information to our delivery drivers or in your returned box. Cash is not accepted.

Farm Fresh To You - 23808 State Highway 16 - Capay, CA 95607

Protecting your personal information is one of our highest priorities. As such, we do not store your payment information on-site. Payment information is stored safely by a third-party, accredited payment-processing company.

Visit your Account Summary page to manage the following: account password; email and information preferences; payment/billing information; delivery/address information. View order history, transactions and statements. Apply a promo code, egift card and make a one-time payment. Edit your Never Send List and manage service and delivery schedules.

Our Prepay & Save advance-payment renewal option allows you to save 5% on your Farm Fresh To You deliveries. Each advance payment of $300 will add a $315 spending credit to your Farm Fresh To You customer account for use on future deliveries. Each time your customer credit balance falls below $26, you will be automatically charged your next $300 pre-payment and receive a $315 credit. This prepayment cycle will continue on a recurring basis until you change your payment option. View payment option and complete Prepay & Save terms and conditions here.

Both eGift Cards and Gift Certificates from Farm Fresh To You can be redeemed online. Here’s how:

eGift Cards (contain an 8-digit card number and 6-digit PIN): Click here to redeem. Choose whether you are a new or existing member. If you are newly signing up for our service, look to enter your eGift Card number and PIN during checkout, in the section for Billing Information.


Gift Certificates (code begin with the letters "GC" and do NOT contain a PIN): These certificates need to be entered as a "Promo Code." Existing members, please click here to log in and apply to your account. If you are newly signing up for our service, please click here to shop our services, then during checkout, enter your certificate number in the "Apply a Promo Code" area. Please give us a call if you need to apply more than one certificate or promo code during checkout.

If you experience any difficulty applying your gift certificate online, please give us a call at 1.800.796.6009; we would be happy to help.

If you do not reside in one of our home delivery areas, you may be able to receive produce deliveries at your place of work or an alternate address. Click here to check our delivery areas and choose the appropriate Home or Office option. If you are unable to find a suitable delivery option, consider giving your gift certificate to another individual who is eligible for our deliveries and can sign up to receive our service. Farm Fresh To You eGift Cards and Gift Certificates are not redeemable for cash.

Farm Fresh To You eGift Cards and Gift Certificates can be redeemed for use on our Farm Fresh To You home or office Farm Box subscription produce delivery service, which includes both organic produce and whole farm product items added in our Farm Stand Market while “Customizing Your Box.” Farm Fresh To You Gift Certificates and eGift Cards are not eligible for use at our Farm Fresh To You store in San Francisco, at our farmers markets or for events/seasonal dinners.

As a subscription Farm Box delivery service, we require that you create an account and provide information such as your address and delivery instructions in order to receive fresh produce deliveries to your home or office.

The gift certificate value will be applied to your account as a credit for use on future deliveries. Depending on the value of your gift certificate and whether you customize your box with additional items, we require that all customers have an automatic payment method saved on file so we can bill for any remaining balance due. Billing occurs the Sunday night after each delivery. Learn more about our Account and Billing.

We hope you enjoy your gift of organic fruits and veggies and continue your subscription. If you’d like to learn more about suspending your deliveries for vacations or canceling your service, please click here.

As Farm Fresh To You gift certificates are not redeemable for cash, any redeemed but unused gift certificate credit value will remain on your Farm Fresh To You account. Many customers choose to “use up” their credit value by adding whole farm products to their last delivery (like honey, eggs, olive oil…) while customizing their box in our Farm Stand Market.

No, Farm Fresh To You gift certificates do not expire.

If you would like to purchase multiple gift certificates (example: you wish to purchase 10 gift certificates for a workplace wellness raffle), please email us at wellness@farmfreshtoyou.com and we can help process a “group” of certificates. With this group option, all certificates in the group must be sent to one email address and will arrive as a multi-page PDF document. If you wish to have our system send each certificate to a different email address, you must do so one-by-one.

Please check your spam or junk mail for an email from Farm Fresh To You with the subject “An eGift Card for You from {Gift-Givers Name}” If you are still unable to locate your email certificate, give us a call at 800.796.6009 and we can search for gift certificate/s associated with your email address.

Please click here to view our Farm Fresh To You eGift Card and Gift Certificate Terms and Conditions. View our full service Terms of Use, here.

Terms & Conditions

Farm Fresh To You eGift Cards and Gift Certificates are subject to the following Program Terms and Conditions.

Last Updated: July 2016

Farm Fresh To You ("Company") eGift Cards, Gift Certificates and Gift of Health certificates ("gift certificates") are offered only to individuals who are 18 years or older and have the required legal capacity to enter into a subscription agreement. Individuals must reside in the Company's delivery areas and be able to receive deliveries according to the Company's Terms of Use. In addition to the terms and conditions noted here, this Program is also governed by all other Company policies, including our Terms of Use and Privacy Policy.

REDEMPTION

Farm Fresh To You gift certificates must be redeemed toward the purchase of eligible Farm Fresh To You home or office produce delivery services or online products. To redeem, gift certificate holders can apply their gift certificate value to their Farm Fresh To You accounts online here or by calling 1.800.796.6009. Purchases are automatically deducted from the gift certificate value.

If an order exceeds the amount of the Farm Fresh To You gift certificate credit value, the balance must be paid with an alternate form of automatic payment, such as a credit or debit card. Per our Terms of Use, by providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your subscription or other purchase (including any applicable taxes and other charges) (collectively, as applicable, an “Order”). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Order may be suspended or cancelled. You must resolve any problem we encounter in order to proceed with your Order.

In the event you want to change or update payment information associated with your Farm Fresh To You account, you can do so at any time by logging into your account and editing your Billing Information. You can also log in to your account to view a listing of orders, account transactions and statements.

LIMITATIONS

Farm Fresh To You gift certificates may not be redeemed for the purchase of products at the Farm Fresh To You Store in San Francisco or for products/tickets at any Farm Fresh To You farmers market venues or events/seasonal dinners.

Farm Fresh To You gift certificates cannot be used to purchase other gift certificates. Farm Fresh To You gift certificates cannot be reloaded, resold or redeemed for cash. At the Company's discretion, gift certificates may be eligible for transfer to another Farm Fresh To You member account, if certain delivery conditions are met.

RISK OF LOSS

The risk of loss and title for Farm Fresh To You gift certificates pass to the purchaser upon our electronic transmission to the purchaser, recipient or delivery to the carrier, whichever is applicable. We are not responsible if a Farm Fresh To You gift certificate is lost, stolen, destroyed or used without your permission.

FRAUD & LIMITS OF LIABILITY

Farm Fresh To You will have the right to close customer accounts and bill alternative forms of payment if a fraudulently obtained Farm Fresh To You gift certificate is redeemed and/or used to make purchases with Farm Fresh To You.

Farm Fresh To You makes no warranties, express or implied, with respect to Farm Fresh To You gift certificates. In the event a Farm Fresh To You gift certificate code is non-functional, your sole remedy, and our sole liability, shall be the replacement of such Farm Fresh To You gift certificate. When you purchase, receive or redeem a Farm Fresh To You gift certificate, you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern these Farm Fresh To You gift certificate terms and conditions. Farm Fresh To You reserves the right to change these terms and conditions from time to time in its discretion. Expiration dates do not apply for Farm Fresh To You gift certificates per California regulations.

Our Terms of Use can be found here and as a link on your Account Summary page. Our Privacy Policy can be found here and as a link at the bottom of our website pages in the green footer. Thank you for reviewing these important policies.